Thank you for using Shell2 by RAIDEN AI. Our platform provides an infrastructure to help users automate tasks on the data of their choice, using the AI tools of their choice. By accessing or using our service, you agree to be bound by the following terms and conditions. Please read them carefully.
In order to use the Services, you must be 13 years of age or older, and 16 or older for EU users. If you are under the age of 18, you will need to obtain permission from your parent or legal guardian to use the Services. If you are using the Services on behalf of someone else, you must have the necessary authorization to accept the Terms on their behalf. When you register for an account, you must provide truthful and comprehensive information. You must not share your access credentials or account with individuals outside your organization, and you will be held accountable for any actions taken on your account.
You have the right to access and use the Services as per these Terms. It is your responsibility to comply with these Terms and all applicable laws while using the Services. The ownership of the Services lies with us and our affiliates. You must not use the Services in any way that violates or infringes on the rights of others. You are not allowed to extract data from the Services by using methods like web scraping or web harvesting. You are only allowed to access the data through the web application or the API. You must comply with the usage limits and other requirements specified in our documentation. The use of third-party software, services, or products in conjunction with the Services and the APIs is subject to their own terms. We are not responsible for any third-party products.
We offer a subscription plan to use our service, as well as automatic purchase of additional credits for subscribed members when credits run under a specific threshold. Subscription fees and auto-renewal of additional credits fees are subject to change at any time, and we will provide you with notice of any changes in advance. Payment for subscription plans and auto-renewed additional credits is handled through Stripe, and you agree to Stripe's terms of service when you use our service.
RAIDEN AI will not be liable to you for any indirect, incidental, consequential, special, or punitive damages, including without limitation, loss of profits or data, arising out of or in connection with your use of our service. We will not be liable for any errors or inaccuracies in the content or for any damages caused by your reliance on the content. Considering that our services use AI, we do not guarantee the pertinence of any content generated by our service.
We continuously improve our infrastructure to handle high workloads. However, the uptime of our service is not permanently guaranteed in the context of spikes in traffic and service usage, whether the case concerns our platform directly or the external APIs, cloud providers and services implemented in our software.
You agree to indemnify and hold harmless RAIDEN AI and its officers, directors, employees, and agents from any and all claims, demands, damages, or other losses arising out of or in connection with your use of our service, including but not limited to, any violation of these terms of service, infringement of any third-party rights, or any claims related to your content.
We may terminate or suspend your access to our service at any time without notice if you violate these terms of service. If your account is terminated, you will lose access to all content and data associated with your account. You may stop your subscription at any time by canceling it through Stripe. By doing so, you will still be able to access your previous data and use credits you previously acquired.
We reserve the right to modify these terms of service at any time without notice. Your continued use of our service after any changes to these terms of service will constitute your acceptance of the changes.
These terms of service constitute the entire agreement between you and RAIDEN AI regarding your use of our service and supersede all prior agreements and understandings, whether written or oral.
At RAIDEN AI, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose information that we obtain from users of our service.
We collect personal information that you provide us when you register for an account or use our service, including your name, email address, and payment information. We also collect usage data, such as the requests you send to our infrastructure and your interactions with our service.
We use the information we collect to provide and improve our service, process payments, and communicate with you about your account and updates to our service.
We do not share your personal information with third parties unless it is necessary to provide our service, process payments, or comply with legal requirements. User can opt in to contribute with their data to open-source datasets in their account settings, which is disabled by default.
You have the control over what information is shared through cookies by using the Cookies Panel at the bottom of our website.
We take measures to protect your personal information from unauthorized access, disclosure, and use. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years old. If we become aware that we have collected personal information from a child under 13, we will delete that information as quickly as possible.
We may update this Privacy Policy from time to time. If we make any material changes to the policy, we will notify you by email or through our service. Your continued use of our service after any changes indicates your acceptance of the revised Privacy Policy.
All subscription purchases and additional credit purchases are final, and we do not offer refunds for these purchases. However, you may cancel your subscription at any time, and you will not be charged for any future billing cycles.
To cancel your subscription, log into your account and follow the instructions in the user settings section. You may also contact us for assistance.
Please note that canceling your subscription will not entitle you to a refund for any previous billing cycles.
If you have any questions, complaints or concerns, please contact us at n@raiden.ai